We've been working with Danny Hope to improve the user experience when visiting Taykt, and Ellen de Vries to improve the copy in places. To date this has involved an initial set of user testing to get a baseline of what people understand of the service, a rather major redesign of the site to vastly simplification of the look,feel and user interaction, and a second set of user testing plus some final tweaks.
We're happy with the progress so far and have really enjoyed working with Danny and Ellen. We're going to stand back from making anymore changes for a little while and concentrate on some other areas.
If you have any feedback, positive or negative about the site, we'd love to hear it.